If you are a client and you have inquiries, clarifications, and suggestions related to your active projects, you can directly drop a message to your assigned writer or designer first. Content creation projects call for constant collaboration in order to realize your vision and ensure that both parties are on the same page. However, if you have already given feedback multiple times and the output is just not going where you want it to be, please contact the project manager to be connected to a new writer or designer.