As part of your subscription to our services, you can request unlimited revisions for free until you get exactly the design you want from us. No questions asked!
To do this, review the delivered items and provide feedback that is clear, specific, and objective. There is nothing more important than being able to discuss with us what you are thinking, as this will help both parties to stay on the right track and get results that will meet expectations.
To do this, you must provide comments that go beyond vague lines such as “I do not like it” or “I’m not feeling it.” Instead, you must consider identifying specific issues regarding the project output and set meaningful goals in bullet format for the revisions you are expecting. To give effective feedback:
- Get to the point and indicate what you want to be changed. If you have trouble expressing it, you may send a screenshot with sketches or a screen record.
- Since the assigned designer will give you a daily update, you are free to give prompt feedback even before the project is delivered for review.
- Remain kind and respectful at all times. One way to do that is by structuring your message in a “sandwich” form wherein you start with a positive, followed by the corrective feedback, and end with a positive or appreciative statement.
If you would like to add more information or attach additional files after submitting your request for revision, you can also chat directly with your designer using the Message tab. To learn more about this feature, check out this article.
Got questions that were not answered here? Get all the support you need from our team of specialists today! Email us at [email protected] or fill in this form and we will get in touch as soon as we can to address your concerns.